SignalWhisperBot Customer Support FAQ

Q: How to use SignalWhisperBot best for meetings and team reports?

To optimize your meeting transcriptions, use the .txt export and diarization (speaker identification) features available on paid plans.

Q: How to use SignalWhisperBot speech to text email routing for professional communication?

First enable email routing with /email_routing on, then set up your contacts with /add_contact Name email@company.com and use the voice command format "Note to [contact]: your message". This speech to text automation is available on Pro and Pro+ plans.

Q: Can I convert a WhatsApp voice message to text with SignalWhisperBot?

SignalWhisperBot is designed to work within Signal. However, you can share WhatsApp voice messages to Signal, and our bot will transcribe them to text just as easily.

Q: Is SignalWhisperBot GDPR compliant?

Yes, SignalWhisperBot is fully GDPR compliant. Here's how: - All transcription processing happens on EU-based servers - Your audio is immediately deleted after transcription (< 2 seconds) - Your data is never used to train AI models - We have Data Processing Agreements (DPA) with all our sub-processors - You maintain full control with data access, deletion, and export rights For complete details, see our Privacy Policy.

Q: Is SignalWhisperBot completely end-to-end encrypted?

SignalWhisperBot works within Signal's encrypted environment, but the transcription process requires decrypting audio temporarily: 1. You forward a voice message to SignalWhisperBot (encrypted in transit via Signal) 2. The bot decrypts it to send to our EU-based transcription servers 3. Audio is transcribed and immediately deleted (< 2 seconds) 4. The text is sent back to you via Signal (encrypted) While not end-to-end encrypted during transcription, your data is processed on secure EU servers with GDPR compliance and immediate deletion. This is the only way to provide accurate AI transcription. For maximum privacy, we recommend using SignalWhisperBot only for non-sensitive voice messages.

Q: Is my voice data used to train AI models?

No. We use a pre-trained AI model for transcription only. Your data is never used for training or model improvement.

Q: Who can access my transcripts?

Only you. Transcripts are sent directly to your Signal chat.

Question 1

How to convert a Signal voice message to text with SignalWhisperBot?

Accepted Answer

It's very simple! Just transfer the voice message to SignalWhisperBot within Signal. The bot will instantly transcribe the audio message and reply with the text.

Question 2

What transcription technology does SignalWhisperBot use?

Accepted Answer

SignalWhisperBot uses OpenAI's Whisper V3, the latest and most advanced speech recognition model available. This technology delivers 95-98% transcription accuracy, even with accents, background noise, and technical terminology. All processing happens on EU-based servers via our transcription provider, ensuring both quality and privacy.

Question 3

How does SignalWhisperBot compare to WhatsApp or Telegram transcription?

Accepted Answer

SignalWhisperBot offers superior accuracy and privacy compared to built-in transcription features:

- Higher accuracy: 95-98% vs 80-85% for WhatsApp/Telegram
- Better privacy: EU-based processing with GDPR compliance
- Immediate deletion: Your audio is deleted in < 2 seconds
- No AI training: Your data is never used to improve models
- Advanced features: Email routing, .txt export, speaker identification

While WhatsApp and Telegram offer basic transcription, SignalWhisperBot is designed for professionals who need accuracy and privacy.

Question 4

How to use SignalWhisperBot best for meetings and team reports?

Accepted Answer

To optimize your meeting transcriptions, use the .txt export and diarization (speaker identification) features available on paid plans.

Question 5

How to use SignalWhisperBot speech to text email routing for professional communication?

Accepted Answer

First enable email routing with /email_routing on, then set up your contacts with /add_contact Name email@company.com and use the voice command format "Note to [contact]: your message". This speech to text automation is available on Pro and Pro+ plans.

Question 6

Can I convert a WhatsApp voice message to text with SignalWhisperBot?

Accepted Answer

SignalWhisperBot is designed to work within Signal. However, you can share WhatsApp voice messages to Signal, and our bot will transcribe them to text just as easily.

Question 7

Is SignalWhisperBot GDPR compliant?

Accepted Answer

Yes, SignalWhisperBot is fully GDPR compliant. Here's how:

- All transcription processing happens on EU-based servers
- Your audio is immediately deleted after transcription (< 2 seconds)
- Your data is never used to train AI models
- We have Data Processing Agreements (DPA) with all our sub-processors
- You maintain full control with data access, deletion, and export rights

For complete details, see our Privacy Policy.

Question 8

Is SignalWhisperBot completely end-to-end encrypted?

Accepted Answer

SignalWhisperBot works within Signal's encrypted environment, but the transcription process requires decrypting audio temporarily:

1. You forward a voice message to SignalWhisperBot (encrypted in transit via Signal)
2. The bot decrypts it to send to our EU-based transcription servers
3. Audio is transcribed and immediately deleted (< 2 seconds)
4. The text is sent back to you via Signal (encrypted)

While not end-to-end encrypted during transcription, your data is processed on secure EU servers with GDPR compliance and immediate deletion. This is the only way to provide accurate AI transcription.

For maximum privacy, we recommend using SignalWhisperBot only for non-sensitive voice messages.

Question 9

Is my voice data used to train AI models?

Accepted Answer

No. We use a pre-trained AI model for transcription only. Your data is never used for training or model improvement.

Question 10

Who can access my transcripts?

Accepted Answer

Only you. Transcripts are sent directly to your Signal chat.

Question 11

Where is my data processed?

Accepted Answer

EU-based servers.

Question 12

Does SignalWhisperBot store my voice messages?

Accepted Answer

No, SignalWhisperBot processes everything in real-time and does not store any voice messages. Your privacy is important to us, and no information is retained after transcription.

Question 13

Is SignalWhisperBot secure?

Accepted Answer

Absolutely! SignalWhisperBot is secure and processes all messages in real time. No information is stored, ensuring your data remains private.

Question 14

Is SignalWhisperBot free?

Accepted Answer

Yes, SignalWhisperBot offers a free plan with a set limit. If you need higher limits, you can subscribe to our advanced plans.

Question 15

When does my monthly quota renew?

Accepted Answer

All quotas (Free, Speaker, and Pro plans) renew on the 1st of each month at midnight UTC.

Question 16

Is SignalWhisperBot available in all languages?

Accepted Answer

SignalWhisperBot supports more than 100 different languages! To change the default transcription language, use the /language command followed by the language code (e.g., /language de for German). You can also enable automatic language detection with /auto on (disable with /auto off).

Question 17

How can I contact you?

Accepted Answer

You can reach us via email at  contact@signalwhisperbot.com

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Why they trust us

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Why Choose SignalWhisperBot for Signal Transcription for Customer Support?

How it works

You send

We transcribe

You read

Why SignalWhisperBot Transcriptions Are So Accurate

Whisper V3 Technology

95-98% Accuracy

EU-Based Processing

GDPR Compliant

🔒Privacy-Focused Transcription

Immediate deletion

No AI training

GDPR compliant

💼Built for Support Excellence

Faster Response Times

Complete Documentation

Searchable Knowledge Base

📧Automatic Email Routing

Voice to Help Desk

Automate Ticket Creation

Lisa Park, Support Manager in Toronto

Premium Feature

Why SignalWhisperBot?

Read your messages in silence.

Save time

Don't lose important information

Security and confidentiality

Features

Signal Voice to Text Conversion

Voice Notes via Audio Message

External Voice Message to Text

Frequently Asked Questions